Shipping policy

At House of Plush, we strive to deliver your jewelry and fashion accessories promptly and securely.

 

Processing Time

 

Orders are processed within 1–3 business days, excluding weekends and holidays. Once shipped, you will receive a confirmation email with tracking details.

Shipping Time

 

• Standard Shipping: 3–7 business days after dispatch
• Express Shipping (if available): 2–3 business days after dispatch

Delivery times are estimates and may vary due to carrier delays or peak seasons.

 

Shipping Locations

 

We currently ship within the United States.

Shipping Rates

 

Shipping costs are calculated at checkout based on your location and selected shipping method.

 

Tracking

Tracking information will be sent via email once your order has shipped. Please allow up to 24 hours for tracking updates.

 

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information. House of Plush is not responsible for packages delivered to incorrect addresses provided at checkout.

Lost or Stolen Packages

Once an order is marked as delivered by the carrier, House of Plush is not responsible for lost or stolen packages.

 

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos and your order number.

 

Contact Us

📧 support@houseofplushonline@gmail.com

🌐 www.houseofplushonline.myshopify.com